Processing Time: Orders are processed and shipped within 1-2 business days.
Shipping Methods: We offer standard and express shipping options. Shipping costs and delivery times are calculated at checkout.
Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the status of your package.
Return Policy: We accept returns within 30 days of the delivery date. To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.
How to Initiate a Return: Contact our customer support team at email@example.com to initiate a return. Please provide your order number and reason for the return.
Refunds: Once your return is received and inspected, we will process a refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.
Exchanges: If you need to exchange an item, please follow the return process and place a new order for the desired item.
If you have any questions or concerns regarding shipping and returns, please contact our customer support team at firstname.lastname@example.org.
Thank you for shopping with us!